Cancellation and Refund Policy for Globe Trekkers Excursions
Effective Date: 2-19-2024

At Globe Trekkers Excursions, we strive to provide our customers with exceptional travel experiences. We understand that sometimes plans change, and we have developed the following Cancellation and Refund Policy to address these situations. This policy applies to all tours offered by Globe Trekkers Excursions.

Cancellation by the Customer

Cancellation Notice: Customers must cancel their tours no later than 48 hours prior to the scheduled tour start time. Cancellations can be made online, by email, or by phone.
Refund Eligibility: Customers who cancel their tours within the specified notice period will be eligible for a full refund. Cancellations made after this deadline will not be entitled to any refund, except under extenuating circumstances.
Extenuating Circumstances: Cancellations due to extenuating circumstances, such as a pandemic, global catastrophe, or natural disaster, will be evaluated on a case-by-case basis. Customers may be eligible for a full refund if their cancellation request is approved under these conditions.

Cancellation by Globe Trekkers Excursions

Company Cancellations: Globe Trekkers Excursions reserves the right to cancel any tour due to extreme weather conditions, sudden staffing shortages, sickness, natural disasters, or force majeure events with little to no advance notice.
Refunds for Company Cancellations: In the event that Globe Trekkers Excursions cancels a tour, customers will receive a full refund.
Refund Processing: Refunds will be processed within 5-7 business days and returned to the original payment method used at the time of booking.

General Terms

Modification of Bookings: If you wish to modify your booking, please contact us as soon as possible. We will accommodate your request based on availability, but we cannot guarantee all changes can be made.
Travel Insurance: We strongly recommend purchasing comprehensive travel insurance to protect against unexpected circumstances that may cause you to cancel or modify your plans.
Contact Information: For any questions regarding your booking, cancellation, or refunds, please contact us using the following details:
Globe Trekkers Excursions
30310 Saint John Dr, Lacombe, LA 70445
(601)-689-0091
Info@globe-trekkers.com

Changes to This Policy

Globe Trekkers Excursions reserves the right to update or modify this Cancellation and Refund Policy at any time. Such changes will be effective immediately upon posting to our website. We encourage you to review this policy periodically to stay informed of any updates.Thank you for choosing Globe Trekkers Excursions. We look forward to providing you with an unforgettable travel experience.